Prior to the redesign, the TCA would get upwards of 100 calls per day inquiring about where to find key documents and information on the website. Since the refresh, members and non-members now have personal accounts and can easily access everything they need in no more than three clicks.

Since the launch in early summer 2008, membership enrollment has increased, the frustrating outdated and poorly communicated image has vanished, the calls have dramatically decreased and the bar has been set for a leading edge construction association website.